Frequently Asked Questions

Ticketing

  • Early Bird tickets will be on sale from 11am on Wednesday 27th November Early Bird ticket holders will receive a discount on their ticket purchase.

    Early Bird tickets will be on sale until midnight Tuesday 31st December , to allow everyone the opportunity to purchase a ticket early and at a discounted ticket price.

  • Early Bird tickets are $80.

    Adult Tickets (after Early Bird ends) are $95 (available online until 1am 22nd March)

    Teen Tickets (Ages 13 to 17) are $35 and Kids 12 & Under are $10.

    Adult tickets festival day are $120 - available online at Moshtix click here from 1am 22nd March and at the gate for $120.

    As this is a licensed event minors are to be accompanied by an adult.

    All ticket prices include the booking fee. Credit card charges may apply.

  • Tickets can be purchased here via Moshtix from 11am on Wednesday 27th November 2024.

  • No. We know families come in different sizes and have adjusted the children’s ticket prices to reflect this.

  • Absolutely! The Caltowie Chilled Out ‘n’ Fired Up Music Festival is for everyone!

    Please note, that persons under the age of 18 must be accompanied by an adult.

  • No. You will be emailed an electronic ticket from Moshtix.

  • Yes, please take good care of these as they will not be replaced if lost.

  • Yes, but only if the festival has not sold out prior. In the event that tickets do not sell out prior to the festival date, tickets will be available to purchase at the gate for $120. But we recommend you get in early and buy your tickets online to save some bucks and make sure you don’t miss out.

  • If you have misplaced your ticket please reach out to our ticketing partner Moshtix here, to have your ticket reissued.

  • While we understand circumstances can change, we do not offer refunds for change of mind. Tickets are non-refundable. For details of when a refund would be issued, see your ticketing Terms & Conditions.

  • Yes, you can. Reach out to our ticketing partner Moshtix here to arrange a change of name on your ticket.

  • Should the event be re-located to a venue within 50kms Caltowie area, refunds will not be available.

    Should the event be cancelled due to adverse weather conditions, ticket holders will be refunded the amount of their tickets purchase via Moshtix.

    For full details see the ticketing Terms & Conditions via Moshtix.

Getting to Caltowie

  • Caltowie is located in the Mid North of South Australia, approximately 2.5 hours drive north of Adelaide, a 10 minute drive from Jamestown and 45 minute drive from Port Pirie. Road trip anyone?!

    Find Caltowie on Google Maps.

  • No. In the past, people have preferred to utilize the free on-site camping, and our buses have been empty. Therefore, we will not be organizing buses in 2023. However, if you and a group of friends want to organize your own charter bus we can recommend Hanleys Passenger Service.

  • We highly recommend a trip to Bundaleer Forest, just 9km south of Jamestown… the Maple Walk is our favourite.

    For more info on what to see and do in the area head to visitjamestown.com.au

Mental Health & Wellbeing

  • A portion of all ticket sale profits will go to supporting mental health services in the region via Lifelines.

    The local projects and initiatives that have resulted from this event include the creation of the Secret Men's Business group, assisting fund The Resilience Project and Growing With Gratitude programs at local schools, and helping bring Mary O'Brien of Are you bogged mate? to speak to our community.

    For more info click here.

  • Yes, this year we have teamed up with a group to provide support, whether that is to just chill out, have a chat or just sit in the company of a trusted person. However, if you need help now, please reach out, it’s okay not to be okay, but please there is always someone there who wants to listen click here.

Event Day Information

  • Yes. If you are 18+ and drinking, please bring your I.D. Security will check your I.D. as you enter the festival grounds.

  • Food and drink vendors have both cash and EFTPOS facilities.

    Charges may apply for using EFTPOS.

  • No. There is no BYO permitted in the concert event area, this is a fully catered event with a fantastic range of food and beverage options available.

    We do understand that kids are constantly hungry and no one wants a hangry kid…. so small snacks will be permitted to keep the kidlets running on all levels.

  • To reduce our impact on the environment we have partnered with eCup Australia 100% South Australian initiative to reduce wastage during the festival by using reusable cups.

    All our alcohol drink vendors will serve drinks in the eCups.

    On arrival to the festival head to the eCup tent and purchase your eCup. Drink vendors will replace your eCup with a clean one each time you purchase a drink.

    At the end of the day you can either take your eCup home or return it to the eCup tent for a refund.

    Want to know more about eCup Australia? Visit their website here.

  • Yes, provided the bottles of water are sealed.

    You can also bring your own re-suable water bottle to refill at the water station, please ensure it is empty on arrival.

  • Yes, our food vendors have a range of options available for you.

  • Yes, bring your camping chairs. There will be a limited amount of chairs and tables available within the festival site. Small personal umbrellas are fine, however, please ensure they do not block anyone’s view. Marquees are not permitted, to ensure uninterrupted views of the stage for everyone.

    There will be a large marquee at the rear of the festival site for ticket holders to sit in plus a scattering of wine barrel tables and umbrellas.

  • es. The ground is flat. Ambulant toilets will be available in the festival area. Please let us know when you purchase your ticket if you require any further assistance.

  • Artist set times will be released closer to the date of the festival.

  • Car parking is available in a nearby paddock, and a short walk to the festival site. Follow the road signs on the day to access the day parking site.

  • Gates open at 11.30am. Live music starts at 12pm.

  • No, except for special needs dogs. Please do not turn up with your furry best mate, as we will have to refuse you entry.

  • Click here for the 2025 site plan. Follow road signs on the day to access camping and day parking sites.

  • Lost property can be handed into the Merch Tent.

    Lost property will be kept for 60 days, if the item is not retrieved it will either be destroyed or sent to charity.

    We recommend you contact us via Facebook if you have lost something.

  • There may be some lighting and strobing effects during the event, we also expect all patrons to be courteous of each other, strictly no crowd surfing.

Camping Information

  • Yes, on-site camping is available at Memorial Oval, Caltowie.

    Caravans, tents, swags - whatever your creature comforts - its all welcome!

  • Zilch! On-site camping is FREE for all festival ticket holders. Purchase your festival ticket via Moshtix

  • Yes. To gain FREE entry to the campsite you will need to show your ticket to our friendly volunteers on the gate.

  • Festival ticket holders can enter the camping site from 2pm Friday 22nd March 2024. All campers must depart by 2pm Sunday 224th March 2024.

  • No. Campsites are not allocated, it is first in best dressed. There is plenty of room for everyone.

  • Yes, just come prepared with some poles or orange cones to mark out the spot.

  • Yes, there are male and female toilets within the camping area. Please note, that there are no on-site showers.

  • No. The timing of the festival although can be cool in the event, will also be within the districts fire weather warning period.

  • Yes. Please drink responsibly, this is not a booze fest, and please no glass. Drinks and food you bring with you are to be consumed in your campsite.

  • Please take your rubbish with you or place in the bins provided

    BE COURTEOUS of other campers.

    Recovery breakfast is available at the festival site on Sunday morning from 8am to 10am.

Food, Drink & Facilities

  • We have loads of delicious choices to keep you fueled for the day and honestly we think this is the best selection of food we have ever had!

    • Smokin’ Grillers - tasty smoked meats

    • Bonnie’s Vegan Van - Steamed and fried dumplings, dumpling soup, spring rolls, fried rice, veggie pockets & fried noodles

    • Fatcrust Pizza - authentic wood fire pizza

    • Captain Calamari - Seafood

    We have more food trucks on the way… stay tuned as we lock them in.

    All we can say….is 12 hours enough time to eat our way through all the food trucks??!!

  • Yes, many of our food vendors have these options available.

  • Yes. Alcohol can be purchased and consumed within the concert area. We will have a great selection of South Australian Craft Beers, including our very own festival brew ‘Hazed & Confused’, plus wine as well as all your normal alcoholic beverages. You will not be able to take alcohol from the concert area to your campsite.

  • Just like in past years we have a great range of South Australian Craft Brews, local SA wine, cocktails, coffee and tea and all your normal beverages.

    • Watsacowie - craft brews

    • 101 Brewery

    • Union Bridge - craft brews, ginger beer, sarspiralla

    • Bare, Brews & Coolrooms - craft brews & cocktails

    • Jamestown Apex Club pop-up bar (all the usual beers & spirits)

    • Ben Murray Wines

    • Caltowie Bowls Club (soft drinks)

    • Splendid Co (coffee, tea & milkshakes)

  • Yes, there is.

    Soft drink and water is available to purchase from the Caltowie Bowls Club stall. Plus coffee, tea, juices and smoothies from Willow & Co.

    You can also re-fill your water bottle up at the hydration station located at the merch tent.

    The Jamestown Apex Club will also have non-alcoholic beer available to purchase.

  • Yes! The Sunday morning recovery breakfast with bacon and eggs sandwiches and coffee will be at the festival site from 8am.

    Willow & Co will be there to back it up with coffee, tea, iced lattes, juices and smoothies available for purchase.

Merchandise

  • A merch tent will be on site for you to purchase limited festival and artist merchandise including tees, hats, stubby holders and hoodies.

Weather

  • The weather around the end of March, early April can range from tops of 22 to 27 degrees with overnight temperatures of 7 to 10 degrees. Perfection! However, mother nature can be unpredictable so be prepared for rain or shine!

  • We will have some marquees at the back of the festival site offering shaded areas, however, we recommend a big hat, sunnies and sunscreen.

Still have a question that we didn’t answer? Message us via Facebook and we will respond ASAP.